How I.T. Helps Our Clients' Work

Suffolk County Council is a long-term user of Oracle technology, with established and mature databases supporting many of its critical systems. In the last ten years, the public sector has been subject to demanding budget cuts and Suffolk County Council has been faced with significant challenges to maintain support for critical services to the local community. In 2017, it was clear that under-supported Oracle systems required a Managed Services approach and technical support from an experienced external provider.

Claremont worked with Unite Students to design an accommodation booking and maintenance solution, based on Oracle’s E-Business Suite which was integrated with Unite Students’ existing back-office Oracle Financials system. This robust and scalable solution provided greater functionality, integration and efficiencies for the room booking lifecycle. As well as supporting a planned revenue growth, it also moved the business successfully from paper base to online tenancies.

Riverstone was facing the ongoing costs of maintaining an ageing Oracle E-business Release 11i system, as well as the potential costs and complexities in upgrading existing customisations to R12. Riverstone made the decision to implement ERP Cloud and commissioned Claremont who undertook the implementation. Within six months, Riverstone’s ERP operations had moved from Oracle E-Business Suite to a new, future-proofed, robust and scalable, cloud-based system.

Claremont designed and implemented a payroll solution in under 3 months for West Midlands Railway, saving significant costs for the customer. The payroll solution was able to address the complexities of the railway employment contracts and terms at the fraction of a cost of a new system.