This role is with our Managed Services team. The role will involve occasional client (UK-wide) travel, as well as occasional travel for internal meetings.
This is a hybrid Functional and Technical role, with an ideal ratio of around 40:60. Most important are the qualities to adapt and learn/re-learn skills on the job, the ability and desire to learn quickly, and adapt under pressure. Also important is the ability to be able to work independently and to own a task throughout its lifecycle through to a successful conclusion. Although principally a support role, a lot of change work and some project work is involved, so the ability to proactively suggest solutions, provide estimates and progress the subsequent work through to delivery is expected.
Outstanding functional capability to include understanding of core EBS financials modules (such as AP, AR, GL, CE, FA,eBTax, SLA,) and of procure to pay including iProcurement, PO, iExpenses.
It would be advantageous to have:
Working knowledge of order to cash including OM and Advanced Collections and supply chain modules, particularly INV.
Working knowledge of Projects and Property Manager as well as Manufacturing modules.
Outstanding working knowledge of SQL and PL/SQL and the ability to write queries /prepare data fixes on base tables of the above modules as needed
Experience with Workflow, BI Publisher, Forms and OA Framework personalizations, Discoverer, AME, ADI, APEX
Any knowledge or exposure to Cloud ERP would be an advantage.
Knowledge of key interfaces within the functional domains articulated above.
Previous experience of working within a support environment, underpinned by ITIL-based working practices (the candidate should ideally be certified at Foundation level for ITIL, but training to support this will be provided if a candidate can demonstrate understanding of the principles).
Experience gained within both Releases 11i and 12, and a thorough understanding of the technical architecture differences between these products, e.g. TCA, MOAC, etc.
Ability to demonstrate that issues can be resolved effectively and proactively
While experience and skills, as detailed above, are important, Claremont’s focus on high-quality services and original thinking means we place as much emphasis on candidates’ personal qualities and soft skills. The successful candidate must be able to demonstrate the following skills, and strengths in these areas will be taken into account if there are gaps in professional skills:
“As an employee, I feel Claremont live and breathe their values. They are open, honest, and eager to listen and support. Colleagues and peers actively seek to nurture the skills and talents of others.”
“Before it was trendy to be “socially responsible”, Claremont were doing it because it was just the right thing to do. Whether directly through the investment of time and money volunteering at conservation project”
“Claremont has a “one big family” feel to it, which is an achievement from an organization predominantly composed of home workers, but people are truly interested in each other and how people are getting on, which encourages questions and ideas and discussion.”
“Claremont “get it”. They know people are working to pay the bills, and to learn and grow and develop themselves. They also understand that we have outside lives, commitments to family, and that happy workers achieve more than unhappy ones.”
“Having recently become a father I can say that everything I believed about Claremont has been reinforced throughout the process of my son’s birth, paternity leave and beyond.”
“I joined Claremont for several reasons but one that stood out to me was the vision and distinct culture that came from each Claremont person involved in my recruitment. At all levels of the organisation, the Claremont culture can be clearly seen, from the quarterly recognition and rewards through to the ad hoc celebrating of ‘going above and beyond’.”
We're always looking for smart, talented individuals, so please feel free to submit your application via email and include a brief note on why you'd like to work for Claremont. If we open a role that matches your experience, our team will reach out. Email careers@claremont.co.uk.
We would love to hear from you. Please complete this form and upload your CV and a covering letter. A member of our team will be in contact as soon as possible.
Unfortunately, these positions are only open to UK applicants as we are currently unable to offer the facility to provide visa sponsorship.
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