PROMOTING EQUAL OPPORTUNITIES, DIVERSITY, AND INCLUSIVENESS
“I joined Claremont for several reasons but one that stood out to me was the vision and distinct culture that came from each Claremont person involved in my recruitment. At all levels of the organisation, the Claremont culture can be clearly seen, from the quarterly recognition and rewards through to the ad hoc celebrating of ‘going above and beyond.”
Claremont is aware that its operations have an impact on our people, customers, suppliers, third-party contractors, and suppliers, as well as the wider community and the environment.
We commit to maintaining socially responsible behaviours, and to always act in an ethical way, with the highest standards of honesty and integrity, in everything we do. We expect no lesser standards from our suppliers and business partners, and endeavour to foster fair trading relationships with all organisations.
OUR PEOPLE
Claremont is committed to creating and maintaining a positive and healthy working environment so that our people feel supported and valued. We prioritise employee health, safety and wellbeing, and deliver a comprehensive Health & Wellbeing programme.
We recognise and celebrate people’s achievements in the form of quarterly recognition awards and the Employee of the Year award chosen by colleagues. Our career development process aligns people’s individual career objectives to those of the company and encourages and supports our people in achieving their ambitions.
We promote equal opportunities, diversity and inclusiveness in all our people practices. Our people are expected to:
Our Investors in People Platinum accreditation and Better Health at Work Gold award support our commitment and successes in this area.
OUR COMMUNITY
We are keen to support community initiatives and charitable work. For a number of years, the company has made ‘payday donations’ each month to two local, national and international charities chosen by its employees.
Claremont has also supported a number of charities financially over the years with various company fundraising events linked to our Wellbeing activities. Donations are also made on behalf of employees, customers or suppliers through sponsored events.
We also give our time to worthwhile causes, such as supporting the restoration work of historic buildings.
The Claremont kids club sponsorship is a popular initiative with our employees and benefits the local community too. Sponsorship of £1,000 per year is awarded to children’s community clubs that have been nominated by employees. Successful recipients include Gateshead Stadium Junior Netball Club and Hale United Junior Football Club.
Charities who have benefitted from Claremont donations in recent times include:
OUR ENVIRONMENT
We are committed to behaving responsibly and minimising the impact of our operations on the environment by:
We promote sustainability and environmentally friendly practices in and out of work. As part of our Health & Wellbeing programme, we provide information and ideas about how we can live in a more environmentally friendly way (going green, recycling more, changing habits etc.).
ONGOING COMMITMENT
We are fully committed to the principle of Corporate Social Responsibility and aim to ensure that no relevant policy decisions are made within the business, without first evaluating the potential CSR impact.
Claremont’s assets are its people, and our people are our top priority. Claremont’s delivery excellence is entirely down to the fantastic performance of our team who are at the top of their game. In order to produce excellent work and live the Claremont values every day, thereby providing the very best service to our customers, the wellbeing of our employees is paramount.
The aims of Claremont’s health & wellbeing strategy are:
We believe that to fully embed health and wellbeing at all levels within the organisation, employee engagement is crucial. We asked our people what health & wellbeing areas are of particular interest to us as individuals, and this identified the following Claremont core areas of health & wellbeing:
We have a full and inclusive health & wellbeing programme of activities, information shares and events throughout the year. To encourage maximum engagement we regularly ask our people what they want to focus on, and design the programme to encapsulate a broad range of activities and interests.
Popular activities include our physical team challenges, where we are all encouraged to cover as many miles as we can collectively in whatever fashion we choose. Another favourite are our Wellbeing weeks (with recent themes of Positivity, Mental Health Awareness, Company Values), which comprise of daily wellbeing activities, covering all the core health and wellbeing areas and often culminate in a company quiz or other activity such as cocktail making classes!
We understand the importance of looking after our mental health, especially in current times, and focus on mental health awareness and training, as well as impressing upon our people the support network available to everyone, in the form of team, manager and HR support (Mental Health First Aid trained), as well as the Claremont Employee Assistance Programme for advice about any concerns.
Our wellbeing activities & events are not designed just for Claremont employees; we actively encourage the participation of our families and friends, and look for ways to involve and support our wider communities too.
As part of our Mental Health Wellbeing week, we recently completed the ‘Claremont 500’ challenge, coming together as One Team (one of our company values) to encourage everyone to keep active with a target of completing 500 miles during the week by walking, running, swimming or cycling, whilst raising a target of £500 for the mental health charity, Mind. We smashed both targets and had a lot of fun in the process!
Our efforts in supporting our people are rewarded in terms of high staff retention (95%) and a ‘World Class’ Employee Net Promoter Score of 93%, externally recognised in the form of our Investors in People Platinum accreditation and our Better Health at Work award.