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10 Jul 2019

Should I Stay or Should I Go?

Oracle E-Business: Time To Make A  Decision On Your Future

Many large enterprises have made a significant investment by deploying Oracle E-Business (“EBS”) software as part of their IT backbone, supporting Finance, Procurement, HR and Supply Chain processes, and much more. Despite all the Cloud hype of recent years, the take up of SaaS for Oracle’s on-premise customers remains very low.

Last autumn, Oracle made a landmark announcement on the EBS roadmap, guaranteeing Premier Support until at least 2030 and continuous innovation for R12.2 of the product.

Currently, around 80% of UK Oracle E-Business customers are on the prior release, R12.1. With rumours of a 12.3 release circulating, many users had delayed any decisions about moving from this until Oracle confirmed that moving to R12.2 would be the last major upgrade of EBS required.

Since the turn of the year, we’ve seen an upsurge in interest from Oracle E-Business customers looking at upgrading to R12.2.

Interestingly, a number of those organisations had started to flirt with the idea that there was going to be no choice, but to move to Oracle Cloud Applications and have since stepped back from this as a result of this announcement.

Oracle Upgrade

Before making a decision on your future with Oracle E-Business Suite

– are you using it to its full potential?

For most firms, the answer is no!

  • New Features Not Adopted: Most customers are not on R12.2 and even those that have already made the upgrade typically aren’t leveraging the latest functionality on offer. There is plenty in R12.2 worth looking at, including the growing family of Enterprise Command Centres (currently 19) across EBS which use the Endeca technology to provide real-time “data conversations”, modernisation of the user interface and On-Line Patching.
  • Knowledge with Legs: Staff turnover often means key business users have moved on, along with their valuable software and implementation knowledge. Investment in the knowledge of your team is essential to getting the most out of EBS.
Mind the gap

Given the longevity of the product, most organisations implemented EBS 10+ years ago. Talking to EBS users, many have seen a gap or value deficit emerge between what the system is capable of and what it is delivering:

  • Fixed Designs: Companies are under severe pressure to evolve in order to survive and thrive in today’s economy. IT systems that were conceived 10+ years ago may no longer support the organisation’s current strategy. Traditionally fundamental design modifications such as altering a chart of accounts required an expensive re-implementation. However, the tools available today make this possible for a fraction of the cost.

Choosing The Right Path

In the last six months, we’ve been asked by many EBS users as to which route is the best one for them going forwards.  Most EBS users are on R11 or R12.1, typically using on premise hardware. Each organisation has its own unique considerations, but here are the paths available to organisations:

1. Stay On Current Release

Some users are deciding to stay on their current version of EBS, making cost savings by moving to an alternative product support provider other than Oracle. With this approach, organisations can save circa 50% of their annual product support and maintenance bills.  However, firms that take this route won’t be able to reap the benefits of new modules and/or features and functions down the track, without having to pay hefty backdated support fees to Oracle.

The right path

2. Upgrade to R12.2 On-Premise

Moving to R12.2 and refreshing the on-premise hardware is proving to be a viable, cost-effective option as it ensures that Oracle users continue to benefit from continuous new features. Some organisations have security concerns that simply aren’t addressed by moving to Cloud infrastructure, and this can be a driver for remaining on-premise.

3. Upgrade to R12.2. Move to Cloud infrastructure and EBS

Making the decision to upgrade to R12.2, whilst taking the opportunity to re-platform onto a Cloud infrastructure at the same time is also proving a popular choice with EBS users. This option allows you to make further improvements and reduce the accrued value deficit:

A key reason for going down this path is that it provides flexibility to organisations by removing the constraints for the design and procurement of fixed hardware for a number of years. It also financially provides the opportunity to move from a Capital Expenditure (CapEx) to Operating Expenditure (OpEx) model.

Some Options For Cloud Infrastructure

  • Claremont Cloud
  • Oracle Cloud Infrastructure
  • Microsoft Azure
  • Amazon AWS

Whilst hosting on the Azure or AWS public clouds is generally very popular, the cost of licencing Oracle software on these platforms is at least twice as expensive!

In terms of closing the accrued value deficit, there are plenty of strategies to adopt that will help to better leverage the investment in EBS. Some of these are showcased in the Top 10 Ways to Make Oracle E-Business Great Again.  Presenting this to user groups over the last six months, we’ve  found that “sweating the assets” and maximising the value EBS users get out of their existing investment in EBS technology is something that is resonating with a large proportion of the user install base.