Oracle Managed Services
Key
Benefits
- UK-based team of highly experienced Oracle specialists.
- Robust ITIL-based processes, including Incident Response and Resolution SLAs.
- State-of-the-art support infrastructure.
- 24x7 monitoring and support for high priority incidents.
- Proactive maintenance and strategic advice.
- Genuine long-term partnership.
Managed Services
Oracle E-Business Suite
Claremont’s Oracle E-Business Suite Managed Services represents something unique in the marketplace. We offer you the highest levels of service excellence, through genuine proactivity and an attention to detail that consistently exceed expectations.
Database - Oracle DBA
Many customers utilise Oracle technology as the database platform for bespoke solutions or third-party products. Claremont provides first class managed services to look after these elements of your IT estate.
Oracle EBS Archive Managed Services
Claremont offers an Oracle E-Business archiving solution for organisations who are moving away from Oracle E-Business, or simply needing to hive off historic data away from their production system.
Why Claremont?
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100% Customer satisfaction
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100% Oracle hosting availability
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99.5% Incident SLA adherence
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51% Average savings for clients
Some Of Our Case Studies
Suffolk County Council Case Study
Suffolk County Council is a long-term user of Oracle technology, with established and mature databases supporting many of its critical systems. In the last ten years, the public sector has been subject to demanding budget cuts and Suffolk County Council has been faced with significant challenges to maintain support for critical services to the local community. In 2017, it was clear that under-supported systems required a Managed Services approach and technical support from an experienced external provider.
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National Trust Case Study
The National Trust (NT) uses Oracle E-Business as their CRM System in order to manage the transactions with their members. The solution consists of Finance, Supply Chain and CRM modules. NT required DBA & Hosting services for the CRM System as well as technical and functional support to clear a backlog of incidents, problems and changes. Claremont improved performance reduced licencing costs as well as many other benefits.
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Our Datasheets
Oracle DBA Support Datasheet
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There are many legacy Oracle technologies and databases still supporting businesses. Our DBA teams offer peace of mind, commercial and operational certainty, flexible support, and meaningful SLAs.
Managed Services for Oracle’s Cloud Applications
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Cloud Applications change organisations’ support requirements, bringing new and unique challenges. To address these, Claremont introduced our Managed Services for Oracle Cloud Applications.
Managed Services Datasheet
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Claremont's award winning Managed Services provides customers with consistent first class support for their Oracle technology, and an approach that's defined by the customer’s business needs.
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