3rd Party Applications Database Support
The Claremont 3rd Party Applications Database (DB) Support delivers a high level of support for your Oracle Database.
We help customers maximise the performance, availability, and security of the Oracle database that underpins the 3rd party application by providing world-class knowledge, experience, and service. Identifying and correcting potential issues before they develop into major incidents causing a business impact. Proactively patching to ensure the Oracle Database has the latest security fixes in place.
Claremont delivers world-class managed services with unrivalled Oracle DBA experience. Coupled with our focus on delivering excellence and customer service we’ll help provide a platform to ensure you are getting the most from your Oracle technology investment.
Our DBAs will work remotely to review the current database health and patch level, while also setting up our monitoring system that will alert on various key areas for the database and report any alerts it generates. This will include a 24/7 alerting system for any Priority 1 issues, to ensure any outages are kept to a minimum.
Claremont will regularly review updates from Oracle on security and performance recommendations and update the customer on the best approach to apply these to the Oracle Database.
Claremont will provide a monthly service review reports where key metrics are reported on with recommendations on patching.
Some Of Our Case Studies
Suffolk County Council Case Study
Suffolk County Council is a long-term user of Oracle technology, with established and mature databases supporting many of its critical systems. In the last ten years, the public sector has been subject to demanding budget cuts and Suffolk County Council has been faced with significant challenges to maintain support for critical services to the local community. In 2017, it was clear that under-supported Oracle systems required a Managed Services approach and technical support from an experienced external provider.
An Investment In Knowledge Always Pays The Best Interest
Claremont partnered with King's College London to migrate its Oracle databases from an end of life system. Claremont provided experienced Oracle Database Administrators across HR and Payroll stabilising and proactively managing the system while reducing their costs.
Mobile Applications Datasheet
As an Oracle E-Business Suite (EBS) User, you can access key functionalities direct from your mobile phone or tablet with Oracle’s Mobile Applications.
Managed Services Datasheet
Claremont's award winning Managed Services provides customers with consistent first class support for their Oracle technology, and an approach that's defined by the customer’s business needs.
Oracle DBA Support datasheet
There are many legacy Oracle technologies and databases still supporting businesses. Our DBA teams offer peace of mind, commercial and operational certainty, flexible support, and meaningful SLAs.