Oracle Third Party Apps Support

3rd Party Application Support

3rd Party Applications Database Support

The Claremont 3rd Party Applications Database (DB) Support delivers a high level of support for your Oracle Database.

We help customers maximise the performance, availability, and security of the Oracle database that underpins the 3rd party application by providing world-class knowledge, experience, and service. Identifying and correcting potential issues before they develop into major incidents causing a business impact. Proactively patching to ensure the Oracle Database has the latest security fixes in place. 

Claremont delivers world-class managed services with unrivalled Oracle DBA experience. Coupled with our focus on delivering excellence and customer service we’ll help provide a platform to ensure you are getting the most from your Oracle technology investment. 

Our DBAs will work remotely to review the current database health and patch level, while also setting up our monitoring system that will alert on various key areas for the database and report any alerts it generates. This will include a 24/7 alerting system for any Priority 1 issues, to ensure any outages are kept to a minimum. 

Claremont will regularly review updates from Oracle on security and performance recommendations and update the customer on the best approach to apply these to the Oracle Database. 

Claremont will provide a monthly service review reports where key metrics are reported on with recommendations on patching. 

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Tribal SITS

SITS: Vision is Tribal’s market-leading application for higher education (HE) institutions to manage the student journey. It supports recruitment and admissions, administration, student support and retention to outcomes.

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IFS ERP Database Support

The Oracle database is a popular choice to store and manage IFS data. As with all ERP DBA management systems, Oracle needs proper support and management to ensure the ongoing availability, performance and security of IFS Applications.

Some Of Our Case Studies

Suffolk County Council Case Study

Suffolk County Council is a long-term user of Oracle technology, with established and mature databases supporting many of its critical systems. In the last ten years, the public sector has been subject to demanding budget cuts and Suffolk County Council has been faced with significant challenges to maintain support for critical services to the local community. In 2017, it was clear that under-supported Oracle systems required a Managed Services approach and technical support from an experienced external provider.

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An Investment In Knowledge Always Pays The Best Interest

Claremont partnered with King's College London to migrate its Oracle databases from an end of life system.  Claremont provided experienced  Oracle Database Administrators across HR and Payroll stabilising and proactively managing the system while reducing their costs.

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Our Datasheets

Mobile Applications Datasheet

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As an Oracle E-Business Suite (EBS) User, you can access key functionalities direct from your mobile phone or tablet with Oracle’s Mobile Applications.

Managed Services Datasheet

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Claremont's award winning Managed Services provides customers with consistent first class support for their Oracle technology, and an approach that's defined by the customer’s business needs.

Oracle DBA Support Datasheet

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There are many legacy Oracle technologies and databases still supporting businesses. Our DBA teams offer peace of mind, commercial and operational certainty, flexible support, and meaningful SLAs.

Get in Touch Today

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3rd Party Application Support
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Contact Us

enquiries@claremont.co.uk

 

Guildford Office

1 Farnham Road,
Guildford,
Surrey, GU2 4RG
T: +44 (0)1483 549 004

Newcastle - Registered Office

Rotterdam House,
116 Quayside,
Newcastle upon Tyne, NE1 3DY
T: +44 (0)191 206 4152

 

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