Oracle E-Business Suite Managed Services
Claremont’s Oracle E-Business Suite Managed Services represents something unique in the marketplace. We offer you the highest levels of service excellence through delivering on our promises, genuine proactivity and attention to detail that consistently exceeds expectations.
We have a dedicated team of the very best Oracle professionals across all of the disciplines necessary to support all elements of the Oracle E-Business technology stack. They all share a passion for support delivery and are given the freedom to deliver the very best customer service. Backed with effective ITIL processes and state-of-the-art infrastructure, they deliver faster fixes, proactively offer better solutions, and strive for continuous improvement.
With Claremont’s low staff turnover, our customers find that they build long-term working relationships with our team, who become an extension of their team, on-hand to provide expert advice and help as required.
Claremont specialises in Managed Services in the following Oracle E-Business Suite areas: Oracle Financials, Oracle Procurement, Oracle Payroll, Oracle Human Capital Management, Oracle Property Manager, Oracle Asset Management, Oracle Supply Chain Management, Oracle Manufacturing and Oracle Lease & Financial Management.
What you can
expect from us
- Incident Management, with response and resolution SLAs.
- Genuine Problem Management, proactively getting to the root causes of issues and providing solutions to these.
- Change Management that ensures all of your small change work is handled in an effective and efficient way.
- 24x 7 monitoring and proactive support.
- Performance Management, i.e. tuning, diagnostics, high availability testing and disaster recovery.
Some Of Our Case Studies
The Only Impossible Journey, Is The One You Never Begin
Claremont designed and implemented a payroll solution in under 3 months for West Midlands Railway, saving significant costs for the customer. The payroll solution was able to address the complexities of the railway employment contracts and terms at the fraction of a cost of a new system.
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Flying high with Claremont
Claremont has worked with the Shannon Group since 2013 providing continuous Oracle functional and technical support. The Shannon Group chose Claremont as a partner based on its cost-effective pricing and delivery expertise. The success of Claremont’s delivery has led to a long term relationship, with the contract being continuously expanded and renewed. By migrating their EBS environments to Claremont’s VM Cloud, Shannon benefitted from flexible support and a hosting solution optimised for Oracle environments.
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Our Datasheets
Oracle DBA Support Datasheet
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There are many legacy Oracle technologies and databases still supporting businesses. Our DBA teams offer peace of mind, commercial and operational certainty, flexible support, and meaningful SLAs.
Claremont Cloud Hosting
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Moving Oracle on-premise applications to the Claremont Cloud™ provides organisations with the flexibility to tackle challenges around operational efficiency, functionality and speed.
Managed Services Datasheet
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Claremont's award winning Managed Services provides customers with consistent first class support for their Oracle technology, and an approach that's defined by the customer’s business needs.
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