Oracle technologies are great at “just working”, ploughing on delivering businesses’ requirements. They’re like Land Rovers – you can buy a shiny new one but many old, unloved workhorses are supporting business everywhere.
But even old Land Rovers and Oracle databases eventually require some level of maintenance and, for Oracle, that means database administration (DBA). Basic DBA support may not need an Oracle specialist. But at some stage proper Oracle DBA support will be required and that day comes sooner for systems that are larger, more complex or critical for the business.
Background, requirements and challenges
Despite it being an important service, DBA support is often taken for granted. Perhaps that’s because DBA support pre-dates any other Oracle Managed Service or that it is a truly “low level” service invisible to the business and often not understood.
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