Claremont has been recognised as the “Best of the Best” for top-performing professional services by independent research firm Service Performance Insight (SPI Research) in its annual benchmark survey.
From a field of over 600 international companies, Claremont was judged to excel across five critical service performance dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. The Best-of-the-Best recognition is significant because it measures organisations on both financial results and on leadership metrics to reveal exceptional, holistic performance.
In recognition of their achievement, Mark Vivian, CEO of Claremont commented, “The team at Claremont is truly honoured to receive this accolade, which recognises our relentless commitment to quality and excellence in everything that we do.”
Developed in 2007 as a strategic planning and management framework, SPI’s PS Maturity Model™ is now the industry-leading performance improvement tool used by more than 20,000 service and project-oriented organisations to chart their course to service excellence.
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Claremont designed and implemented a payroll solution in under 3 months for West Midlands Railway, saving significant costs for the customer. The payroll solution was able to address the complexities of the railway employment contracts and terms at the fraction of a cost of a new system.
As we start a New Year, I would like to take this opportunity to personally thank our clients for their continued custom and support during 2019.