How I.T. Helps Our
Clients' Work

Suffolk County Council is a long-term user of Oracle technology, with established and mature databases supporting many of its critical systems. In the last ten years, the public sector has been subject to demanding budget cuts and Suffolk County Council has been faced with significant challenges to maintain support for critical services to the local community. In 2017, it was clear that under-supported Oracle systems required a Managed Services approach and technical support from an experienced external provider.

Imagine your Oracle systems are hosted and supported via an offshore provider and you have limited access to your own systems. This is the challenge that Angel Trains faced with a wide variety of Oracle Technology including, Oracle E-Business Suite, Oracle BI Applications, ODI & Hyperion. Furthermore, the functional & technical support was also offshore, making collaboration challenging. Find out how Claremont successfully migrated their system, ensuring a risk- and hassle-free environment.

Claremont seamlessly migrated PPL from their previous Tier 1 Oracle hosting provider to Claremont’s own Hosting environment. This included Managed Services for all DBA activities, patching, upgrades, back-ups and first-line product support. PPL moved due to slow, inflexible and costly service. This move helped PPL to save half a million pounds over three years and receive more responsive service. Click here to find out more.

Arqiva a leading UK communications infrastructure company using Oracle E-Business Suite (EBS) to manage its payroll for employees and pensioners. Their Managed Service contract was ending imminently, and they required a provider who could design a new payroll process to support both legislative and business change as well as undertake their EBS Managed Service. Click here to read more: