Privacy Policy

This privacy policy sets out how Claremont uses and protects any information that you give Claremont when you use this website.

Claremont is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Claremont may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2011.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or email us

Claremont is registered as a data controller with the UK Information Commissioner’s Office, and our registration number is Z3431239.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Claremont, Rotterdam House, 116 Quayside, Newcastle upon Tyne, UK, NE1 3DY.

Prior to disclosing any personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Accessibility

We’re committed to ensuring our website is easy to use for as many people as possible. Below are some details on how we aim to achieve this accessibility.

Standards compliance

The World Wide Web Consortium (W3C)’s Web Accessibility Initiative (WAI) publishes a set of guidelines for making web content more accessible to persons with disabilities known as the Web Content Accessibility Guidelines (WCAG). According to how accessible a website is, the WCAG gives a rating of A, AA, or AAA, where A is the least accessible and AAA is the most accessible.  Our aim is for all of our pages to conform to AA standard. We also aim to meet as many requirements of the AAA standard as possible. If you believe we could make any changes to make the website more accessible then please contact us.

Cross browser testing

We recognise that not all visitors to our website use the same web browser, operating system and hardware, so our website has been tested across a range of different browsers and on both Mac and PC computers. This testing ensures that as many people as possible experience the website as intended. If you have discovered a problem with the website then please contact us with details of the problem and the browser and operating system you are using and we’ll see if we can fix it.

Legal Notes

Terms and conditions of website usage

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Claremont’s relationship with you in relation to this website.

The term “Claremont” or “us” or “we” refers to the owner of the website whose registered office is Rotterdam House, 116 Quayside, Newcastle upon Tyne, NE1 3DY. The term “you” refers to the user or viewer of our website.

Claremont is a trading name of Premiertec Consulting Ltd. Company Number 5294592

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Claremont’ prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by “Claremont” and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of “Claremont”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, “Claremont” takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

How We Use Cookies

Our website uses a number of cookies. A cookie is a small file that is stored on your computer to allow us to distinguish you from other users of the website. This helps to provide you with the best experience when you browse our website.

The cookies we use are either:

  • Cookies that allow us to recognise when visitors return to the website
  • Cookies that make it easier for you to log in and out of the website
  • Cookies that store your website preferences

A cookie does not gives us access to your computer or any information about you, other than the data you choose to share with us. None of the information can be accessed by third parties.

Your cookie preferences

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You can also specify your preferences for the Claremont website below:

Your current preference is that cookies are enabled, click here to toggle this setting.
(Note: Javascript must be enabled to toggle this preference)

Cookies used by this website

See below for more information on the individual cookies we use:

  • Name: COOKIE-OPTION
    Description: This is required to store your cookie preferences as set on this page.
  • Name: GEO
    Description: If you allow the website to know your location, this cookie stores the information so you will not be asked again for the next 30 days.
  • Name: #-VB4
    Description: This cookie determines whether you are a new or returning visitor.
  • Names: PHPSESSID, SS_ID, SS_SS_ID, UID, USERNAME, LOGIN_AUTH
    Description: These cookies contain data which allows you to remain logged in between visits.

 


Premiertec Consulting Ltd t/a Claremont
Company number:  05294592
VAT number:  853546214
Registered office:  Rotterdam House, 116 Quayside, Newcastle upon Tyne, NE1 3DY